Which initiative is directly tied to enhancing the Blue Stripe program's objectives?

Enhancing customer service training is directly tied to the objectives of the Blue Stripe program because this initiative focuses on creating a better passenger experience at O'Hare Airport. The Blue Stripe program aims to improve customer satisfaction and streamline the travel process, making it essential for airport staff to be well-trained in providing excellent service. Enhanced customer service training equips staff with the skills and knowledge to assist travelers effectively, address their concerns, and ensure smooth operations.

While increased security measures, lowering ticket prices, and limiting terminal access could have their own impacts on the airport's overall operation, they do not directly focus on improving the quality of the customer experience, which is the core aim of the Blue Stripe program. By prioritizing customer service, the initiative aligns perfectly with the program's goals of enhancing passenger satisfaction and operational efficiency.