What is the role of airport staff in the Blue Stripe initiative?

The role of airport staff in the Blue Stripe initiative is to provide support and assistance to passengers. This program is designed to enhance the overall passenger experience at the airport, emphasizing customer service and making travel more accessible and enjoyable. Staff involved in this initiative are trained to assist passengers in various ways, including offering directions, providing information about airport services, and helping those with special needs or concerns.

Focusing on passenger support aligns with the goals of the Blue Stripe initiative, which aims to create a welcoming environment and ensure that all travelers feel cared for during their airport experience. By facilitating better communication and assistance, airport staff play a crucial role in improving customer satisfaction and operational efficiency at the airport.