What is the purpose of the O'Hare International Terminal Improvement Program?

The O'Hare International Terminal Improvement Program is primarily aimed at enhancing the passenger experience and modernizing facilities. This program focuses on upgrading the terminal environment, improving accessibility, and incorporating modern technology. By emphasizing the passenger experience, the program seeks to create a more comfortable and efficient travel environment, which can lead to higher satisfaction rates among travelers. Modernization efforts may include aesthetic improvements, better amenities, and improved flow through security and other processes, which altogether contribute to a more pleasant and seamless airport experience.