How is the effectiveness of the Blue Stripe program measured?

The effectiveness of the Blue Stripe program is measured primarily through passenger feedback and operational assessments. This approach allows the program to gather direct insights from the travelers who utilize the airport facilities and services, which is crucial for understanding their experiences and satisfaction levels. By evaluating passenger feedback, the airport management can identify strengths and areas for improvement.

Operational assessments complement this feedback by providing data on how well the program is functioning from a logistical and efficiency standpoint. This combination ensures that both subjective experiences and objective performance metrics are considered, leading to comprehensive evaluations and enhancements of the Blue Stripe program.